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What is going on behind the scenes here at CreativePro Office?

By heather Apr 10 00:00:00, 2009

Work on CPO is still busily humming along here at a frantic clip.  Jeff is continuing to rebuild the code base so that new features can be added easily and reliably.  This work is the foundation for CPO 2.0 that will include features that are being requested most frequently.  As he recodes, he is working out bugs that need to be dealt with, as well.

A word or two about support: many of you have noticed that support for the free hosted version of CPO has been somewhat reduced.  Our staff here at UpStart Productions is very small and we simply don't have the revenue yet to hire more support personnel.  As such, we are devoting most of our time to those who support our efforts through purchase of the source code.  The launch of CPO 2.0 will include some greatly enhanced help and self-support features for those who wish to use the free version of CPO.  We appreciate your patience and understanding while we make these improvements.

For those wondering about the hosting situation, rest assured we are still working on that as well.  Setting up a reliable hosting environment is proving more complex and challenging than anticipated.  We are trying to move on two fronts simultaneously, rebuilding the code base and moving the site to a faster hosting environment.  All this takes time so please bear with us.  We do realize that the existing host is terribly slow but we don't want to move until we know that the new host can fully support CPO without major downtime.

In closing, look for some exciting pre-launch screen casts of CPO 2.0 features here in the near future.  I'm hoping that by mid-April we can begin introducing you to the cool stuff we're doing in the next version!  Stay tuned and thank you all for your continued support!

cristiane Apr 13, 2009

thanks for the news!
Chad Apr 16, 2009

Looking forward to using CPO 100% and telling others. We are mid April - any new news? We're so impatient, eh?
Peace!
Marc Apr 20, 2009

Hello Heather, Jeff...

Thanks for keeping the updates coming. Can't wait to see screen casts for CPO 2.0. Should be some cool stuff.

Cheers!
Ruk May 8, 2009

Just started using this today, awesome!
Jeremy May 17, 2009

Awesome product. Keep up the good work... Considering buying the code.

J.
Carlos May 26, 2009

Hey! Great job with CPO! any word on 2.0? its almost june!!! =) just ancy and excited I know.. but there are also some major bugs in 1.0.5 which is keeping me from buying the source code and waiting for 2.0
Lisa May 27, 2009

I really hate, hate, hate to post here, since it's not related to this post (or maybe it is????), but I am kind of out of options at this point. I am having problems logging into CPO. I've been using CPO for over a year without any login problems. However, yesterday, neither my username nor my password would work! Same story today. So, I can't login to post anything on the forums. I emailed support@CreativeProOffice.com but so far no reply.

My question is, is anyone else experiencing issues? Or am I the only one? I can't imagine what happened to my account. I am sure I'm using the correct username & pswd.

Sorry for posting this here...this is the only other area I can find that I can 'reach out' to CPO or someone using CPO.

I LOVE the product, and that's why I am so concerned about why things aren't working for me right now--I need my CPO! :)
Heather May 27, 2009

Hi Lisa

Glad that you are finding CPO a tool that you can rely on. While I have gotten back to you via email, it might be important to note that issues with the hosted version typically will have at least a 24 to 48 hour turn around time when you contact support.

I know this might be a down side, but since we are building out CPO 2.0, technical support of the free hosted software has taken a bit of a back seat.

The situation that you were having is unusual anymore, but is easy to remedy.

Thanks for using CreativePro Office.
Marc Jun 24, 2009

Hello CPO Team!

Any updates for your adoring CPO 2.0 fans?

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